Effective Date: 01 January 2025

  1. Introduction

Welcome to ThorFit. We’re dedicated to empowering the Silverback & Silver Vixen community with wellness products and coaching. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase products, or engage with our coaching and support services.

  1. Information We Collect

To provide you with top-tier service, we may collect the following information:
Personal Information: Name, email address, phone number, shipping and billing address.
Order Information: Details of your purchases, payment info, and shipping details.
Account Information: Username, password, and order history (if you register an account).
Technical Data: IP address, browser type, and device info for analytics and security.
Communication Data: Emails, messages, and customer support interactions.

  1. How We Use Your Information

We use your data to:
Process and fulfill your orders.
Provide customer support and resolve issues.
Send transactional updates and, if you opt in, promotional communications.
Improve our website, products, and services for the whole tribe.
Ensure site security and prevent fraud.
Comply with legal and regulatory requirements.

  1. Sharing of Information

We never sell or rent your personal data. We may share information with:
Logistics & Shipping Partners: To deliver your orders.
Payment Processors: To handle transactions securely.
Service Providers: For website hosting, analytics, and marketing support.
Legal Authorities: If required by law or to protect ThorFit’s rights.

  1. Data Security

We use encryption, secure servers, and strict access controls to protect your personal information. While we work hard to safeguard your data, please remember that no online system is 100% secure.

  1. Your Rights & Choices

As a valued member of our community, you have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Restrict or object to certain kinds of data processing.
Request data portability where applicable.
To exercise your rights, just contact us at [email protected].

  1. Data Retention

We keep your data only as long as needed to provide our services, meet legal requirements, resolve disputes, and enforce agreements.

  1. Third-Party Links

Our site may link to third-party websites. ThorFit isn’t responsible for their privacy practices—please review their policies before sharing your information.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. Continued use of our site means you accept the updated policy.

  1. Contact Us

Questions or concerns? Reach out to us at [email protected]. We’re here to help every Silverback and Silver Vixen feel safe and supported.
By using ThorFit’s website and services, you agree to the terms in this Privacy Policy.